About Betsafe

Welcome to Betsafe, the online gaming destination that has been serving players since 2006 and now proudly operates under the Betsson Group umbrella. When you play at Betsafe Casino, you join a community that values transparency, fair play, and a genuinely entertaining gaming experience. We built this page so you can understand exactly who we are, how we operate, and what makes casino Betsafe a trusted name for Canadian players outside Ontario and Alberta.

Who We Are

Our brand is operated by NetPlay Malta Limited (registration number C 81115), based at 199 Experience Centre, Ta' Xbiex Seafront, Malta. We are part of Betsson AB, a company listed on Nasdaq Stockholm, which gives us the financial stability and operational experience to run Betsafe Casino to the highest industry standards. We hold a Malta Gaming Authority licence (MGA/CRP/1117/2025), issued on 16 October 2025, authorising us to provide Type 1, Type 2 and Type 3 gaming services. This licence underpins everything we do at Betsafe, from game fairness to how we handle your funds.

Our Gaming Library

At Betsafe, we offer more than 2,500 games sourced from some of the industry's most respected studios, including NetEnt, Microgaming, Play'n GO, Games Global, Pragmatic Play, Greentube, Novomatic, IGT, iSoftBet, SG Digital, Nyx and Yggdrasil. Our Betsafe slots collection spans classic reels, video slots, and progressive titles, while our live casino section — powered by Evolution, Playtech, Authentic Gaming, Ezugi, Betgames.tv and Pragmatic Play — brings roulette, blackjack, baccarat, poker and game shows straight to your screen with real dealers.

We also feature an extensive jackpot offering. Our progressive network includes Mega Moolah, which has paid out multi-million-euro prizes, alongside more than 150 daily jackpot games with pots typically sitting around €5,000-€6,000 that drop at a fixed time each day. These jackpots, supplied through GamesInc, Greentube, Novomatic, IGT, iSoftBet, NetEnt, Pragmatic, SG Digital, Nyx and Yggdrasil, are only available in real-money play. Please note that poker remains unavailable to Canadian residents at this time.

Betsafe Casino Bonus and Promotions

New players who register with us can claim our Betsafe Casino bonus: a 100% match on your first deposit up to $1,000, plus 250 free spins on Sweet Bonanza. To qualify, your first deposit must be $20 or more, and you'll need to claim the offer within 14 days of registration. The bonus carries a 30x wagering requirement to be completed in casino or live casino within 14 days, with a maximum bet of $12 per round or $1 per line. Free spins arrive as 50 on your first deposit, followed by 20 per day over the next 10 days, valued at $0.20 per spin, and winnings from these spins carry a 35x wagering requirement within 3 days. Please be aware that Skrill and Neteller deposits do not qualify for this welcome package, and withdrawing before wagering is complete will forfeit the bonus, its winnings, and the triggering deposit.

Beyond the welcome package, we run a rotating schedule of promotions. Our sports betting side includes the Ultimate Champions Leaderboard worth $150,000, the Beat the Odds Leaderboard worth $75,000, and $30,000 Weekly Prize Draws. We also offer Parlay Insurance, Soccer Parlay Boosts, and free live streaming of hundreds of sporting events. On the casino side, our promotions rotate between the Betsafe Million, the Mega Cash Challenge, Games Global Cash Drop, Slot Slayer, and the Games Global Rewards Burst, which distributes over $7,500,000 annually. Our VIP programme, split into Level UP and Bonus UP tiers, rewards loyal slot and live casino players with free spins and tiered bonuses across multiple levels.

Betsafe App and Platform Access

We designed our platform to work seamlessly across desktop, mobile browser, and our dedicated Android app, so you never need to download anything extra to start playing on a computer or phone. Our Betsafe app download is available directly for Android devices, and if you prefer iPhone, our mobile browser version delivers the same smooth experience without needing a separate Betsafe casino app for iPhone installation. Whether you're using our Betsafe casino login on a laptop or the Betsafe casino login app on your phone, your account, balance, and game history stay perfectly synced.

Getting started is simple. You can complete your Betsafe Casino registration process in just a few minutes by providing your basic details and confirming your age — you must be 19 or the legal age in your province, whichever is greater. Once registered, your Betsafe login credentials give you full access to our slots, live tables, and sportsbook, whether you're in Canada or accessing your account while travelling.

Deposits, Withdrawals and Payments

We support a wide range of payment options for Canadian players, including Visa, Mastercard, Maestro, Trustly, Skrill, Neteller, Paysafecard, bank transfer and Apple Pay, subject to availability in your region. The minimum Betsafe deposit to qualify for our welcome offer is $20, while our site-wide minimum deposit is set at €10 or the account-currency equivalent. When it's time for a Betsafe withdrawal, we process most requests within 24 hours, and funds typically return to your original deposit method — Neteller and Skrill payouts are immediate once released, Trustly is usually immediate to major banks, while card and bank transfer withdrawals take a few business days. Our withdrawal limit sits at €50,000 equivalent per 24 hours, and we keep customer funds in a segregated bank account for added protection.

Support You Can Rely On

Our customer support team is available 24/7 via live chat and email, with an average response time of around 30 seconds. We communicate in English, Swedish, Norwegian, Danish, Finnish, Estonian, Latvian, Lithuanian and Polish, and you can reach us directly at support-en@betsafe.com. If you ever need to escalate a concern, our complaints team at csmanagement@betsafe.com is ready to help, and the wider Betsson Group switchboard remains available for additional assistance.

Playing Responsibly

We are committed to promoting responsible gambling across every product we offer. We provide tools to help you manage your play, including deposit limits, session reminders, and self-exclusion options, because we believe entertainment should always stay within your control. If you ever feel your gaming habits need attention, our support team is here to guide you toward the right resources.

From our licensing under the Malta Gaming Authority to our extensive game library, generous promotions, and round-the-clock support, Betsafe Casino continues to build on nearly two decades of experience in online gaming. We look forward to welcoming you to casino Betsafe and providing a secure, entertaining environment every time you log in.

Content updated: September 22, 2026